Elements and Performance Criteria
- Handle baggage
- Baggage handling is conducted in accordance with operational priorities and requirements and directions from supervisor/team leader
- Correct manual handling principles and techniques are applied at all times when handling various types, weight and shape of baggage
- Baggage tags are checked to identify if bag is marked heavy or fragile
- Baggage is lifted and manoeuvred in accordance with OH&S and workplace procedures relevant to the tag indications on the baggage
- Baggage with unusual shape or perceived hazard is identified and appropriate assistance sought from other team members to lift and move the baggage concerned
- Baggage is stacked on or in the cart/ belt/container in accordance with OH&S and other relevant regulatory requirements and workplace procedures
- Late baggage is collected, handled and delivered to aircraft in accordance with workplace procedures
- Deal with abnormal baggage handling situations
- Baggage identified as heavy, fragile or having other unusual characteristics is handled in accordance with the workplace procedures and regulatory requirements specified for the type of baggage concerned
- Baggage with an unintelligible or missing tag is identified and processed/reported in accordance with the procedures for the baggage handling system concerned
- Baggage which has been damaged is identified and reported/processed in accordance with workplace procedures
- Baggage found to be leaking suspicious or potentially dangerous substances is isolated and reported in accordance with workplace procedures and regulatory requirements
- Baggage suspected of being a security risk is immediately isolated/reported in accordance with workplace procedures and regulatory requirements
- Problems that may occur during baggage handling operations are identified and appropriate action is taken to rectify and/or report the problem in accordance with the workplace procedures and regulatory requirements
- Safety hazards in the baggage handling work area are identified and appropriate action is taken to minimise/eliminate the risk in accordance with OH&S procedures and workplace hazard control strategies